Privacy policy

This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide in the "Awemele Itelaretyeke" mobile application ("Mobile Application" or "Service") and any of its related products and services (collectively, "Services") is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is effectively a commitment from this Mobile Application developer ("Operator", "we", "us" or "our") and you ("User", "you" or "your").

By accessing and using the Mobile Application and Services, you can feel confident that the commitment we are making to you surrounding issues of privacy, data collection and tracking is taken seriously by us. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic collection of information

Our customer data security is very important to us and, as such, we exercise a no logs policy. We process only very minimal user data, only as much as it is absolutely necessary to maintain the Mobile Application and Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage of the Mobile Application and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Collection of personal information

You can access and use the Mobile Application and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features in the Mobile Application, you may be asked to provide certain Personal Information (for example, your GPS location when going on an audio tour). When selected, this information uses your geolocation data of the mobile device such as latitude and longitude to display your position on map, relative to the audio tour.

You can choose not to provide us with such information, but then you may not be able to take advantage of map feature in the Mobile Application. We don't store this information anywhere.

Use and processing of collected information

We don't collect any personal Information beyond the longitude and latitude coordinates that are used when you are on an audio-tour. We may collect statistics such as App crashes or similar, but this is always non-identifying.

Disclosure of information

First of all, as per previous items, we don't really collect any of your information to disclose. If there is any information disclosed to third parties it is accumulated data such as download numbers, retention rates and crashes. This data is typically always collected via the app store that manages the app. As at time of preparing this privacy summary, we do not have any 3rd party integrations that result in your data being shared anywhere.

Retention of information

Usage of this app does not result in retention of any of your personal information. The GPS coordinates information is only used when you are inside the app and on an audio-tour experience.

The rights of users

We take the rights of our users seriously. Keeping in mind that whilst we have extremely limited user data usage or privacy 'exposures', in the unlikely event our policies for this app change in the future, will respect and support your right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

Privacy of children

We do not collect any Personal Information from any of our users, except for GPS coordinates (used in the audio-tour) as described above. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Mobile Application and Services without their permission.  

Links to other resources

The Mobile Application and Services contain links to other resources that are not owned or controlled by us. E.g. on the further reading page. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Mobile Application and Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Mobile Application and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Mobile Application and Services has been compromised as a result of external activity, including, but not limited to, security attacks or fraud, we will take reasonably appropriate measures. For example, in the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice in the Mobile Application and on this webpage.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Mobile Application and Services from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will revise the updated date at the bottom of this page.

Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Mobile Application and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy
By accessing and using the Mobile Application and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, then we suggest you do not use the Mobile Application and Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to yerre@akeyulerre.org.au